FAQS & CONTACT

• What breeds of dogs can wear Bark + Bauble collars?

Our collars are suitable for dogs of all breeds. However, we suggest them for short hair breeds. If your pup has longer fur, consider removing the collar occasionally to prevent tangling.

• What is the difference between silicone and acrylic?

 

Silicone beads are pliable, supple, long-lasting, and boast a matte finish. Acrylic beads are solid, airy, and shiny. Both selections provide a chic and practical option for enhancing your dog's comfort and collar design.

• Can I attach a leash to Bark + Bauble collars?

While we focus on the durability of our collars (refer to product info page), we recommend not attaching a leash directly to the collar, especially for aggressive pulling pups. Loose-leash walking is ok!

• Can I attach my dogs tags?

Of course! We recommend attaching your dogs tags to the O-Ring.

• Which hardware should I get?

Choose from gold, black, or silver Swivel Hook & O-ring.
Also, consider a Spring O-Ring for smaller pets with a 10 - 13 inch neck size.
Note: black hardware may show scratches over time.

Please view the product info and size guide to reference differences.

• What is the difference between Regular and Jumbo?

• Will my collar look exactly as pictured?

As each dog has a different neck size, there may be some changes to the layout, but the design will remain consistent.

• Do you offer International shipping?

We do! However, for customer's outside of the United States, it is the customer's responsibility to be informed about their country’s import regulations, including any applicable duties and taxes. Certain countries may require payment of additional fees before the shipment can be delivered, in accordance with their import policies.

• When can I expect my order?

We strive to ship within 1-2 weeks (sometimes sooner!) to ensure we have time for any supply orders. Once your order is on its way, keep an eye out for a tracking number. If you haven't received one, please don't hesitate to contact us.

• What is the refund / exchange policy?

Since our collars are custom-made based on your measurements, all sales are final. If you have any questions about sizing, please check our Size Guide page or reach out to us.
Should your pup's collar have a defect, reach out to us within 48 hours of delivery.